Trama
A behind-the-scenes look at the Manhattan hotel over the festive period, following staff at their busiest time of the year, and the guests willing to spend up to £30,000 a night. From arranging a taste of Christmas movie magic with themed £3,000 welcome packages to planning the hotel's star attraction of the Grand Christmas Buffet, the programme reveals how much effort goes into ensuring that 400 guests have the happiest holidays.